Privacy Policy
At Jan & Bros, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing address when you place an order or create an account.
- Payment Information: Credit/debit card details and billing information processed securely through our payment partners.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and browsing patterns.
- Device Information: Browser type, IP address, operating system, and device identifiers.
2. How We Use Your Information
- To process and fulfill your orders
- To communicate with you about your orders and account
- To improve our website, products, and services
- To send promotional offers and newsletters (with your consent)
- To detect and prevent fraud or unauthorized access
- To comply with legal obligations
3. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of our website.
4. Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Payment processors to complete transactions
- Shipping carriers to deliver your orders
- Service providers who assist in website operations
- Law enforcement when required by law
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications
- Request a copy of the data we hold about you
- Lodge a complaint with a data protection authority
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at janbros@eim.ae or call us at +971 4 225 1188.
Last updated: March 2026